Update

Core Features of Omisell

Core FeaturesIntegrated Applications

• Connect & publish multi-channel products
• Connect to a variety of e-commerce platforms (Shopee, Lazada, Tiki, etc. ), websites, and sales support systems to swiftly and easily synchronize products.
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  See more: Instructions to connect your store to Omisell
  
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  See more: FAQ about connecting your store to Omisell
  

• Connect & automatically generate bills of lading with shipping carriers
• Connect with the majority of domestic shipping units to automatically establish bill of lading regulations and process orders.
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  See more: Instructions to connect to your shipping carriers of choice
  
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  See more: FAQ about connecting to shipping carriers
  

• Centralized inventory and product management
• Automated inventory and product synchronization across several channels, ensuring that product inventory information is always up to date.
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  See more: Instructions on how to set-up advanced inventory
  
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  See more: FAQ about Buffer and Additional Stock
  

• Sync orders automatically directly from sales channel
• Automatically synchronize order information across all sales channels and manage it centrally on Omisell.
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  See more: Instructions on how to synchronize orders
  
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  See more: All you need to know about orders on Omisell
  
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  See more: FAQ about orders synchronization and orders process
  

• Orders Operations Management
• Optimize your operations by using Omisell to create and manage packing lists and delivery lists.
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  See more: Instructions on how to create shipments/bill of lading
  
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  See more: FAQ about orders operations management on Omisell
  

• Operation and Sales Report
• View complete reports about Omisell’s business and operations to make the best business decisions possible.
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  Read more: Instructions on how to view the overview report
  
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  Read more: FAQ about Overview Report
  

• Advanced Inventory
• Advanced Inventory helps you manage multi-point inventory, automatically synchronize inventory at a customized time, and distribute products according to each sales channel that you want.
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  See more: Instructions on how to set-up advanced inventory
  

• KiotViet Sync
• Connecting Omisell and KiotViet allows merchants to handle inventory and orders from KiotViet offline channels in one place, as well as properly track orders from other sales channels.
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  See more: Instructions on how to connect Omisell to KiotViet
  

• BoostShopee
• The BoostShopee application allows you to set up a schedule for products to be pushed to the top of Shopee’s catalog page, increasing sales. You will not need to go to Shopee to manually push the product with this application; it will be set up totally automatically.
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  See more: Instructions on how to set-up BoostShopee
  

• OmiChat
• Connecting messages from all sales channels, supports centralized customer care management.
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  See more: Instructions on how to set-up and use OmiChat
  

• Promotion/Combos
• Create promotion/ combo and sync to multiple marketplaces, auto deduct stocks level when orders arise.
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  See more: Instructions on how to use Promotion/Combos application
  

• Return Handling
• Manage refund orders, request re-orders and control refunds from shipping partners.
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  See more: Instructions on how to use Return Handling application
  

• Ứng dụng Đối soát (Chỉ áp dụng cho gói Enterprise)
• Ứng dụng đối soát thanh toán là ứng dụng giúp quản lý và theo dõi việc đối soát giao nhận hàng của bạn giúp bạn quản lý việc kinh doanh được dễ dàng hơn.
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  Xem thêm: Hướng dẫn sử dụng ứng dụng Đối soát
  
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  Xem thêm: Câu hỏi thường gặp về ứng dụng Đối soát
  

• Telesales (Applied ONLY for SME Package or above)
• The application helps you create information flow, build processes, manage employees and telesales quality simply to optimize order closing rate.
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  See more: Instructions on how to use Omisell Integrated Call Center
  

• POS (Applied ONLY for SME Package or above)
• Manage sales at points of sale more easily with POS application, connecting orders automatically to Omisell.
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  See more: Instructions on how to set-up and use POS
  

• DMS (Applied ONLY for Enterprise Package or above)
• Manage your distribution channel, supplier across the sales network. Saving shipping costs, effectively digitizing and measuring each distributor makes it easy to come up with the right sales policy from time to time.
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  See more: Instructions on how to set-up and use DMS app
  

• Payment Reconciliation (Applied ONLY for Enterprise Package or above)
• Manage the reconciliation of the amount you actually receive on the Omisell, sales channels, carriers system.
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  See more: Instructions on how to set-up and use Payment Reconciliation app
  

• Cashbook (Applied ONLY for Enterprise Package or above)
• Manage the cash register at the store, record the amount received and spent so you can keep track of daily income and expenditure
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  See more: Instructions on how to set-up Cashbook app
  

Latest Updates

• Omisell Updates August-2021
• In this August, Omisell updated with the following features: Update the Combo creation part Update Application to create Promotion/Flash Sale Add part to create Email, SMS for customer care
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  See details
  

• Omisell Updates July-2021
• The Promotion/Flash Sales application will help you create Flash Sale programs – discounts in certain time frames
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  See details
  

• Omisell Updates May-2021
• In May, Omisell improved its bulk publish feature to assist consumers save time when selling products.
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  See details
  

• Omisell Updates April-2021
• In April, the Omisell system updated the feature of synchronizing products and orders from Botlive.
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  See details
  

• Omisell Updates March-2021
• In March, Omisell added two more major applications, KiotViet Sync and QuickSync, to make it easier for users to synchronize products and orders between these two platforms.
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  See details
  

• Omisell Updates February-2021
• In February, Omisell upgraded a number of applications to help manage distributors and applications to help chat from a variety of channels.
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  See details
  

• Omisell Updates January-2021
• In January, Omisell upgraded a number of applications to help Omisell users boost sales on e-commerce platforms.
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  See details
  

• Omisell Updates December-2020
• In December, Omisell has updated with some advanced warehouse management features to make multi-channel warehouse management more effective, along with additional customer care call center applications and complete overall reports.
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  See detail
  

• Omisell Updates November-2020
• In November, the Omisell system updated a number of features to help sync stores on Shopify, Botbanhang, Pancake, .. to synchronize with Omisell and add tools to help optimize orders management.
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  See detail
  

• Omisell Updates October-2020
• In October, Omisell has updated with a variety of new capabilities to give organizations more options for connecting and synchronizing data from sales channels and sales-supporting applications including Cash Book, Payment Reconciliation…
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  See details
  

• Omisell officially launched a Beta version
• Omisell system launches Beta version with main features such as Connecting sales channels, Connecting carriers, ..
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  See detail
  

Frequently Asked Questions

Why do I need to connect to a carrier?

Connecting a carrier to Omisell allows you to create orders straight from Omisell and control them swiftly and accurately. See details here.

How can I manage returns on the system?

Customers’ return orders on e-commerce platforms will be immediately recorded in Omisell’s “Returns orders” section. Manual updating is required for return orders from sales channels other than exchanges.

To be able to manage this type of return order on the Omisell, you need to install the Return Handling application. See details here.

Why do I sync my products to my social media channels, but I don’t show them on sale channels?

The action of synchronizing products on the social/retail sales channel is just a declaration to the Omisell system to manage orders and products. This action is not meant to post products on the sale channel!

I have synced products to Omisell but my inventory was unchanged

You access the item Inventory -> Adjust inventory -> Select warehouse -> Add/order products. See details here.

I changed the selling price on Shopee but the selling price on Omisell did not change

Please sync the product again from the shop, then go to Catalogue -> Shop is selling to check the price. If not, please ask a question here for support.

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