- Approving orders
In the section “Orders”, choose the orders that you want to approve (the orders where the status is “Awaiting confirmation”) then select Bulk Action and click “ Approve all orders” to approve the selected orders.
- Creating shipments
Create bulk shipments
Step 1: Choose the orders that are in “Approved” status that needs shipment.
Step 2: Then select Bulk Action and click “Create all orders” to create bulk shipments.
Create shipment for single order
To create shipment for 1 order, you must follow these steps:
Step 1: Orders that need a shipment, simply click “Ship now”.
Step 2: On the new window, sort out the pickup address, the courier and information about the item dimension and weight.
Step 3: Click “Create Shipment” to complete creating shipment.
- Cancelling orders
Bulk order cancellation
Step 1: Tick the order that you want to cancel
Step 2: Select Bulk Action and click “Cancel selected orders” to delete all selected orders.
Single order cancellation
Click on the three vertical dots and select “Cancel” to delete the order.
- Changing pick-up address
Step 1: If you want to change the pickup address for an order, click the three vertical dots and click “Change pickup”.
Step 2: On the new window, choose a new pickup address and click “Update”.
- Update payment status
Step 1: If you want to update payment status for an order, click the three vertical dots
Step 2: Select “Update payment”.
Step 3: On the new window, choose and fill in “Payment type”, “Status”, “Transaction code” and “Total value” of the order.
Step 4: Click “Update” to change payment status.
- Edit item information in Orders
Step 1: If you want to edit item information, click the three vertical dots
Step 2: Select “Edit items”
Step 3: On the new window, enter the updated item information
Step 4: Click “Update” to complete editing.