When adding products, you may encounter a few common errors as follows, let’s solve your problems with Omisell!
- Synchronising products from e-commerce platforms but not in inventory on Omisell
Go to “Inventory” –> “All product”
Then, select “New Product” –> “Import from stores” –> Sync products from the store and create products into inventory
- Synchronising products from e-commerce platforms but inventory on Omisell is 0
Go to “Inventory” –> “Adjust Inventory” –> Select vendor –> Add products
Refer to this instruction to adjust inventory.
- Changing selling price on Shopee but it doesn’t change on Omisell
Synchronize the product once again from the store, then go to All product
- Change inventory in e-commerce platforms but doesn’t connect back to Omisell
You must use Boxme Fulfillment service, or on platforms like Tiki, Lazada.