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• Sync Orders

  Go to “Orders”, choose “Sync Orders” and select the store you want to sync. You can see the syncing status in 3 upper boxes. Under the syncing status section is the list of orders from your synced stores. When the order status is “Awaiting create shipment”, you need to create a shipment for the courier to pick up your order by selecting “Create shipment”. In this sVery popular

• Cancel order

  The order will then be deleted.Very popular

• Import orders from Google Sheets

  1. Prepare an order file in Google Sheets Create a Google Sheets file in a form Fill out all required fields except ** Status column **. Authorize access this Google Sheets file to Account: developer@omisell.iam.gserviceaccount.com by clicking the "Share" button Then select "Done" to complete the sharing ![](https://stVery popular

• Process orders update

  Approving orders In the section “Orders”, choose the orders that you want to approve (the orders where the status is “Awaiting confirmation”) then select Bulk Action and click “ Approve all orders” to approve the selected orders. Creating shipments Create bulk shipments Step 1: Choose the orders that are in “Approved” status that needs shipment. Step 2: Then select Bulk Action and click “Create allSome readers

• Sync orders from E-Commerce and Shopping Platforms

  To synchronize orders from E-Commerce and Shipping Platforms, first you have to go to "Order" >> "Add Orders" >> "Sync Orders" Select the shop from the e-commerce or shopping platform you want to synchronize your order. Then choose "Import Order" ![](https://storage.crisp.chat/users/helpdesk/website/f83bf695622ed800/screenshot19_xtjh8Few readers

• Sync orders from Social & Retail

  With orders from social networking and retail shops, because these two forms do not support automatic storage of order information, you need to enter information manually, so you need to enter order information from Google Sheets and sync the orders through this form. See detailed instructions on how to sync hereFew readers

• Errors during orders synchronisation

  You may encounter the following errors/problems when synchronising orders, let’s figure out how to resolve these errors/problems: Synchronising orders: Forgetting to sync orders from e-commerce platforms Solution Go to “My Store” -> Switch on “Sync Order” for the platform that you want to sync back to Omisell. Synchronisation error is maybe caused by the customer has not opened Active Status for the Order Sheet on Omisell Solution Go to “Orders” -> “Add Orders” -> “ImpFew readers

• Identify & distinguish orders with a bundle

  In “Orders”, all orders will be updated here. Orders that have a bundle are able to list all the products similar to the picture below.Few readers