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Integrations
Integrate varied third-party apps on Omisell to optimize the operation
Pancake application
Pancake application helps with multi-channels sales, especially to answer customers' requests and questions, manage the business on online channels such as Facebook and a few of e-commerce platforms: Shopee, Lazada, Tokopedia. To connect Omisell to Pancake, follow these steps: Connect to your Facebook fan-page Go to https://pages.fm/ Log in via Facebook
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App Installation
To install an app that integrate with Omisell, follow these steps: Step 1: Go to “Browse app” Step 2: Click an app that you want to install Step 3: Select “Install App” to start the installation. When the app status is “Installed”, it means that you have finished the installat
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Callio Call Center
Callio - Customer Relationship Management (CRM) platform with integrated smart call system. Multi-channel Private Branch Exchange (PBX) allows businesses to communicate with customers through Voice Call - Email - SMS - Social networks on a single platform, and CRM is available to help manage all sales and customer service activities of the business. Currently, Callio is giving users 14 days of free use. At the end of the trial period, Callio's price is cheap compared to the Vietnamese market fr
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Twilio Call Center
Twilio is a phone and SMS service that provides communication solutions for businesses. Twilio is in the top 10 of popular cloud-based applications over the years. It allows software developers to make and receive phone calls, as well as send and receive text messages using web APIs services. Integrate Omisell with Twilio can help you manage calls, SMS and customer service easily. This integration is the perfect way to maintain two-way communication with customers and synchronize important cont
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Set-up Advanced Inventory
After you have installed Advanced Inventory, the next thing to do is set-up Advanced Inventory to start shop-based inventory allocation. This will ensure the amount of inventory will be real-time synced and when participating in promotional campaigns on the platform. Option 1: Add product one-by-one Step 1: Go to "Advanced Inventory" app -> "Setting advanced inventory" Step 2: Select the warehous
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Connect to Boxme application
For users who are using Boxme, having stock available and inventory handling will be of great benefit if you integrate with Omisell. When there are orders in sales channels, you will no longer need to manually check and synchronize, the system will automatically scan orders according to the time you install. For example, if you choose to push the order every hour, or every 30 minutes, so with that many orders in the day of the sale, Omisell synchronizes in bulk to the system. This means, Boxme
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Promotion/Combo - App to manage and create bundles
Sales app with bundle will help you to create sales bundle , this is beneficial for your business: Increase number of visits Sell more products/items in a single order Increase sales revenue To create and list a bundle you need to install the Promotion/Combo app. Refer to the instructions on how to install the app here. Bundles on
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Botbanhang application
Botbanhang application helps with chatbot installation on your sales channles according to your sales scenario you give to optimize customer care and closing orders. To connect Omisell to Botbanhang, you need to first login via Facebook. Login via Facebook on Botbanhang Go to https://botbanhang.vn/, and click "Login" on the top right corner of the page Select "Login via Facebook"  system Setting KPI for each team, telesales employees With this application, you can manage hundreds of telesales employees simply and completely automati
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Return Handling application
This application helps you to manage shipments. It also aids you to control and create shipments for refunded or unsuccessful deliveries. 1. Install the Return Handling application To be able to use the app , you need to go to “Browse app”, select “Return Handling” app to install, follow the instruction here Application Management Add user to the application Step 1: Go to “Browse app” Step 2: Select “Return Handling” app
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Payment Reconciliation application
Payment reconciliation app is an app that helps you manage and track your deliveries to aid you manage your business easier 1. Payment Reconciliation installation To use Payment Reconciliation app, you need to go to “Browse app” , select Detail in “Payment Reconciliation”, refer to this instruction Application Management Authorize user in the application Step 1: Go to “Settings” >> Select “Add user”. Step 2: On the new
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Advanced Inventory Installation
Advanced inventory application is an advanced inventory management system that helps you manage multi-point inventory, automatically synchronize inventory in real time. Detailed instructions for advanced inventory configuration Step 1: Login into Omisell then go to "Browse app" -> "Advanced Inventory" Step 2: Click "Install App" 