When adding products, you may encounter a few common errors as follows, let's solve your problems with Omisell!

Synchronising products from e-commerce platforms but not in inventory on Omisell

Solution:
Go to "Inventory" --> "All product"
Then, select "New Product" --> "Import from stores" --> Sync products from store and create products into inventory

Synchronising products from e-commerce platforms but inventory on Omisell is 0

Solution:
Go to "Inventory" --> "Adjust inventory" --> Select vendor --> Add products
Refer to this instruction to adjust inventory.

Changing selling price on Shopee but it doesn't change on Omisell

Solution:
Synchronise the product once again from the store, then go to All product

Change inventory in e-commerce platforms but doesn't connect back to Omisell

Solution:
You must use Boxme Fullfilment service, or on platforms like Tiki, Lazada.
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